Many times team start out on process improvement efforts without enough knowledge of the current state they are attempting to change. What works well in the current environment that we don’t want to lose and where are the failure points that need attention? Many teams find that the knowledge of current state processes unfortunately only exists in people’s heads and is not written down. This leads to misinformation and missing information surrounding work being performed.
Solutions Cube Group’s webinar: "Developing the Logical Process Model" will teach techniques for creating clear and correct logical process models representing an end to end view of the processes an organization performs. Attendees will learn how to sift through variations and inconsistencies of how processes have been physically implemented and focus on “What” processes are truly being performed. They will learn how to engage team members in a collaborative meeting to create cross functional alignment on the current state before investing and possibly wasting time and energy on the wrong future state.
In this webinar, participants learn:
• How to distinguish between Logical and Physical process models
• How to build an end to end logical process models that accurately reflects the current state activities
• Techniques for keeping participants on “What” work is being performed versus how work is performed
• Drawing tools and techniques used to clearly represent the flow of information between internal and handoffs to external processes
• How to gain alignment on the foundation for every process improvement activity
EARN 1 PDU after viewing this webinar